Return & Refund Policy

This policy outlines Faradaa’s guidelines regarding order cancellation, damaged or incorrect items, non-returnable products, and the refund process. Please review the details below carefully.

Order Cancellation

At Faradaa, we understand that plans can change.

Orders may be canceled within 24 hours after the purchase is placed.
Once an order has been prepared for shipment or shipped, cancellations can no longer be accepted.

For cancellation requests, please contact us as soon as possible at faradaashop@gmail.com, including your order number and details.

Damages and Issues

Please inspect your order immediately upon delivery.

If you receive an item that is defective, damaged, or incorrect, contact us promptly so we can review the issue and assist you with a resolution. Supporting photos and order details may be requested to help us assess the situation efficiently.

Exceptions / Non-Returnable Items

Certain items are not eligible for return, including:

Personal care and beauty products
Sale items
Gift cards

If you are unsure whether a specific product is eligible for return, please contact us before placing your order.

Refund Process

Once we receive and inspect an approved returned item, we will notify you of the refund status.

Approved refunds will be issued to the original payment method within 10 business days.
Processing times may vary depending on your bank or credit card provider.

If more than 15 business days have passed since your refund was approved and you have not received it, please contact us at faradaashop@gmail.com for further assistance.

Need Assistance?

If you have any questions regarding returns, refunds, or cancellations, please contact us through our website or email faradaashop@gmail.com. Our team is happy to help.