Shipping Policy
This Shipping Policy explains how orders placed on Faradaa.com are processed, shipped, and delivered internationally. Please review the information below before placing your order.
Shipping Origin & Authenticity
• All orders are shipped directly from Thailand.
• Faradaa offers authentic products sourced from brand owners or carefully verified and trusted suppliers.
Shipping Method & Tracking
• International orders are shipped via DHL Express.
• A tracking number is provided for every shipment.
• Orders are securely packed before dispatch.
Shipping Costs
Shipping fees are calculated automatically at checkout based on:
• Total order weight
• Destination country or region
The applicable shipping fee is displayed during checkout.
Order Processing Time
Orders are prepared and dispatched within 3 business days after payment is confirmed. Business days exclude weekends and public holidays in Thailand.
Estimated Delivery Time
After dispatch, orders typically arrive within 3–8 business days. This is an estimated delivery time and may vary depending on the destination, customs clearance, local regulations, and courier conditions.
Customs Duties & Import Taxes
Customs duties, VAT, or import taxes may apply depending on the destination country. These charges are determined by local customs authorities and are the responsibility of the recipient.
Faradaa is not responsible for delays or additional costs resulting from customs clearance procedures.
International Shipping Destinations
Faradaa currently ships to the following countries and regions:
Albania, Australia, Austria, Azerbaijan, Belgium, China, Cyprus, Denmark, Finland, France, Germany, Hong Kong, India, Indonesia, Ireland, Italy, Japan, Jordan, Kazakhstan, Kuwait, Kyrgyzstan, Netherlands, New Zealand, Palau, Philippines, Poland, Saudi Arabia, Singapore, South Korea, Spain, Sweden, Switzerland, Taiwan, United Arab Emirates, United Kingdom, United States, Uzbekistan, and Vietnam.
Need Assistance?
If you have questions about shipping, delivery, or an existing order, please contact us through our Contact Us page or email faradaashop@gmail.com. Please include your order number when contacting us about an existing order.