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About Faradaa

Privacy Policy

Last updated: [August 18, 2026]

 

Faradaa is an independently operated online store based in Thailand. In this Privacy Policy, “Faradaa,” “we,” “us,” and “our” refer to the individual operator of Faradaa.com, who is responsible for personal information collected through this website.

Privacy Contact: faradaashop@gmail.com

 

 

1. Information We Collect

 

Depending on how you use our website, we may collect:

  • Identity and contact information: Name, email address, telephone number, billing address, and shipping address.

  • Order and transaction information: Products purchased, order number, payment status, delivery details, returns, refunds, and customer-service records.

  • Account and rewards information: Account details, reward points, purchase history, and account preferences.

  • Communications: Messages, enquiries, reviews, feedback, and information submitted through our contact forms.

  • Marketing preferences: Newsletter subscriptions, promotional preferences, and consent records.

  • Technical and usage information: IP address, browser type, device information, approximate location, referring pages, pages visited, and cookie identifiers.

  • Information from service providers: Payment confirmation, fraud-prevention results, and delivery or tracking updates.

Payment details are processed by the payment provider selected at checkout. Faradaa may receive payment status and transaction references but does not normally receive your complete payment card number.

Please do not submit sensitive personal information unless it is necessary for us to assist you.

 

 

2. How We Use Your Information

 

We may use personal information to:

  • Process payments, orders, deliveries, returns, and refunds.

  • Create and manage customer accounts and Faradaa Rewards.

  • Provide order confirmations, tracking information, and service notifications.

  • Respond to questions and customer-support requests.

  • Detect fraud, misuse, security incidents, or prohibited activity.

  • Operate, maintain, analyse, and improve our website and services.

  • Personalise content and measure website performance.

  • Send promotional communications when you have provided consent or where otherwise permitted by law.

  • Meet accounting, tax, customs, consumer-protection, and other legal requirements.

  • Establish, exercise, or defend legal claims.

Depending on the activity and applicable law, we process information based on performance of a contract, legal obligations, legitimate interests, consent, or the establishment and defence of legal claims.

 

 

3. Information Required to Provide Our Services

 

Certain information, such as your name, contact details, shipping address, and payment confirmation, is required to process an order.

If you do not provide required information, we may be unable to complete your purchase, deliver your order, create your account, or respond to your request.

 

 

4. How We Share Information

 

We may share relevant information with:

  • Website and e-commerce providers, including Wix.

  • Payment processors, banks, and fraud-prevention providers.

  • Delivery companies, including DHL Express, and relevant customs authorities.

  • Email, customer-support, hosting, analytics, and marketing providers used by Faradaa.

  • Professional advisers, including accountants, insurers, lawyers, and auditors.

  • Government authorities or regulators when disclosure is required by law.

  • A purchaser or successor if Faradaa is involved in a merger, sale, or transfer of business assets.

We disclose only the information reasonably necessary for each provider to perform its services.

Faradaa does not sell personal information for monetary compensation. Where advertising technology may be considered a “sale” or “sharing” under applicable privacy laws, you may opt out through Cookie Settings or by contacting us.

 

 

5. International Data Transfers

 

Faradaa operates from Thailand and serves customers internationally. Your information may therefore be processed in Thailand and in other countries where Wix, payment providers, delivery companies, or other service providers operate.

Where required by applicable law, we take reasonable steps to ensure that international transfers are protected by appropriate contractual, technical, or organisational safeguards.

 

 

6. Cookies and Similar Technologies

 

Faradaa.com may use:

  • Essential cookies for security, checkout, shopping-cart, account, and website functionality.

  • Functional cookies to remember settings and preferences.

  • Analytics cookies to understand website use and improve performance.

  • Marketing cookies to measure advertising and provide relevant promotions.

Where required, non-essential cookies are activated only after you provide consent. You can accept, decline, or change your preferences through the cookie banner or the Cookie Settings link in our website footer.

Disabling certain cookies may affect some website features, but essential cookies cannot be disabled through the consent tool.

 

 

7. How Long We Keep Information

 

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including:

  • Order, payment, shipping, and refund records for the period required by accounting, tax, customs, and consumer-protection laws.

  • Account and rewards information while your account remains active and for a reasonable period afterward.

  • Customer-service communications while a request is being handled and for any applicable legal limitation period.

  • Marketing information until you unsubscribe, withdraw consent, or request deletion.

  • Technical and security records for periods reasonably necessary to maintain website security and prevent fraud.

When information is no longer required, we will delete, anonymise, or securely dispose of it, unless continued retention is required by law.

 

 

8. Data Security

 

We use reasonable administrative, technical, and organisational safeguards designed to protect personal information against unauthorised access, loss, misuse, alteration, or disclosure.

However, no online transmission or storage system can be guaranteed to be completely secure. You are responsible for keeping your account credentials confidential.

 

 

9. Your Privacy Rights

 

Depending on your location and applicable law, you may have the right to:

  • Request access to your personal information.

  • Request correction of inaccurate or incomplete information.

  • Request deletion of your information.

  • Request restriction of certain processing.

  • Object to processing based on legitimate interests.

  • Withdraw consent at any time.

  • Request a copy or transfer of your information.

  • Opt out of direct marketing or certain advertising-related uses.

  • Submit a complaint to the relevant data-protection authority.

To exercise a privacy right, email faradaashop@gmail.com with the subject line Privacy Request.

We may request additional information to verify your identity before processing a request. Some information may need to be retained when required by law or for legitimate legal purposes.

You can unsubscribe from marketing emails at any time by using the unsubscribe link contained in the email.

 

 

10. Children’s Privacy

 

Our website is not directed specifically at children. We do not knowingly collect personal information from children without appropriate consent where such consent is required by law.

If you believe that a child has provided personal information without appropriate permission, please contact us so that we can review and delete it where required.

 

 

11. Third-Party Websites

 

Our website may contain links to websites operated by brands, payment providers, social networks, or other third parties. Their privacy practices are governed by their own policies, and Faradaa is not responsible for how those third parties process personal information.

 

 

12. Changes to This Privacy Policy

 

We may update this Privacy Policy when our services, technology, service providers, or legal obligations change.

The latest version will be published on this page with a revised “Last updated” date. Where required by law, we will provide additional notice or request renewed consent.

 

 

13. Contact Us

 

If you have questions about this Privacy Policy, wish to exercise your privacy rights, or have concerns about how your personal information is handled, please contact:

 

Faradaa
Independent Online Store Based in Thailand
Email: faradaashop@gmail.com

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